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Director of Surgical Services

San Jose, CA · Healthcare
Position:    Director of Surgical Services
Location:   San Jose, CA
Salary: Based on experience
Bonus:  Yes, up to 15% of salary
Benefits:  Yes, full, comprehensive benefits package including Medical, Dental, 401-K with company match, Employee Stock Program, Tuition Reimbursement, Student Loan Forgiveness, Adoption Assistance and much more!
Relocation:  Yes
Position Type:  Full-time, permanent position
Facility Type:   474-Full Service Acute Care Hospital
Department:  Surgical Services, 12-ORs
Reports To:  CNO
  • The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments. 
Job Responsibilities Include:
  • Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
  • Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
  • Advances the customer experience in Surgical Services.
  • Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
  • Adheres to all Human Resource policies.
  • Effectively communicates departmental, organization and industry information to staff.
  • Facilitates evidence-based employee engagement practices.
  • Effectively builds strong relationships, networks to deliver upon organizational, and department goals.
  • Participate in employee and patient rounding identifies and mentor potential future leaders
  • Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
  • Develops, implements, and evaluates an ongoing surgical services program, which assures quality patient care consistent with the Hospital mission.
  • Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
  • Oversees a PI program that consistently monitors and evaluates critical aspects of care.
  • Responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
  • Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
  • Enforces safe procedural site and patient verification policy
  • Monitors and responds to quality event reporting
  • Supports new program strategies and/or program enhancements which would expand patient services.
  • Develops, prioritizes and defends a capital equipment requests.
  • Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
  • Advances the growth agenda for Surgical Services.
  • Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
  • Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
  • Develops and builds strategic internal and external networks
  • Graduate of an accredited nursing program
  • MUST HAVE A BACHELOR’S DEGREE (BA/BS in Nursing, Public Health, or other Allied Healthcare degree from an accredited college or university), Required.
  • BSN and/or Masters’ Degree, Preferred
  • CA Registered Nurse License, Required  
    • (*Must have CA RN license or be in-process w/ CA Board of Nursing for license to be considered)
  • CNOR, Preferred
  • CSSM, Preferred
  • Minimum 3+ years of experience in Surgical Services, preferably OR nursing, Required
  • Minimum 3+ years of experience in a hospital leadership role, Required
  • MUST HAVE – Background experience must be in acute care hospital setting
  • Strong ability to build and maintain positive relationships throughout the facility
Additional Skills/Knowledge
  • Interpersonal skills necessary to provide effective leadership to peers and assigned staff and to maintain effective contacts with patients, visitors, physicians and a variety of hospital department personnel.
  • Analytical skills necessary to organize and oversee assigned personnel and develop and administer sound policies, procedures, and budgets.
  • Effective communication skills required; experience at public speaking events required
  • Knowledge of applicable regulations in the field and governmental regulations with regard to healthcare marketing and public information
  • Ability to facilitate and implement effective strategies.  Must possess the ability to manage conflict and maintain objectivity
  • Must possess high level problem solving and process design skills.
  • Effective organizer and delegator, able to communicate well in every facet of the organization.
  • Must be decisive and work well with other members of the management staff and have the ability to deal with a multiplicity of complex situations simultaneously
Together, we believe our success is dependent on an environment where caregivers, staff, administrators, physicians and volunteers are at the core of a patients-first culture.
We offer: 
  • Security and stability from working with America’s leading healthcare provider! 
  • Unmatched potential for a variety, flexibility and career growth. 
  • The joy of teaming with people who share your passion for the care and improvement of human life.
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