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Director of Surgical Services

San Jose, CA · Healthcare
Position:    Director of Surgical Services
Location:   San Jose, CA
Salary: Based on experience
Bonus:  Yes, up to 15% of salary
Benefits:  Yes, full, comprehensive benefits package including Medical, Dental, 401-K with company match, Employee Stock Program, Tuition Reimbursement, Student Loan Forgiveness, Adoption Assistance and much more!
Relocation:  Yes
Position Type:  Full-time, permanent position
Facility Type:   474-Full Service Acute Care Hospital
Department:  Surgical Services, 12-ORs
Reports To:  CNO
JOB DESCRIPTION
  • The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments. 
Job Responsibilities Include:
Service
  • Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
  • Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
  • Advances the customer experience in Surgical Services.
People
  • Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
 
  • Adheres to all Human Resource policies.
  • Effectively communicates departmental, organization and industry information to staff.
  • Facilitates evidence-based employee engagement practices.
  • Effectively builds strong relationships, networks to deliver upon organizational, and department goals.
  • Participate in employee and patient rounding identifies and mentor potential future leaders
Quality
  • Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
  • Develops, implements, and evaluates an ongoing surgical services program, which assures quality patient care consistent with the Hospital mission.
  • Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
  • Oversees a PI program that consistently monitors and evaluates critical aspects of care.
  • Responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
  • Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
  • Enforces safe procedural site and patient verification policy
  • Monitors and responds to quality event reporting
Finance
  • Supports new program strategies and/or program enhancements which would expand patient services.
  • Develops, prioritizes and defends a capital equipment requests.
  • Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
Growth
  • Advances the growth agenda for Surgical Services.
  • Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
Community
  • Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
  • Develops and builds strategic internal and external networks
EDUCATION:
  • Graduate of an accredited nursing program
  • MUST HAVE A BACHELOR’S DEGREE (BA/BS in Nursing, Public Health, or other Allied Healthcare degree from an accredited college or university), Required.
  • BSN and/or Masters’ Degree, Preferred
LICENSURE/CERTIFICATION:
  • CA Registered Nurse License, Required  
    • (*Must have CA RN license or be in-process w/ CA Board of Nursing for license to be considered)
  • CNOR, Preferred
  • CSSM, Preferred
EXPERIENCE:
  • Minimum 3+ years of experience in Surgical Services, preferably OR nursing, Required
  • Minimum 3+ years of experience in a hospital leadership role, Required
  • MUST HAVE – Background experience must be in acute care hospital setting
  • Strong ability to build and maintain positive relationships throughout the facility
Additional Skills/Knowledge
  • Interpersonal skills necessary to provide effective leadership to peers and assigned staff and to maintain effective contacts with patients, visitors, physicians and a variety of hospital department personnel.
  • Analytical skills necessary to organize and oversee assigned personnel and develop and administer sound policies, procedures, and budgets.
  • Effective communication skills required; experience at public speaking events required
  • Knowledge of applicable regulations in the field and governmental regulations with regard to healthcare marketing and public information
  • Ability to facilitate and implement effective strategies.  Must possess the ability to manage conflict and maintain objectivity
  • Must possess high level problem solving and process design skills.
  • Effective organizer and delegator, able to communicate well in every facet of the organization.
  • Must be decisive and work well with other members of the management staff and have the ability to deal with a multiplicity of complex situations simultaneously
WHY WORK FOR US?
 
Together, we believe our success is dependent on an environment where caregivers, staff, administrators, physicians and volunteers are at the core of a patients-first culture.
 
We offer: 
  • Security and stability from working with America’s leading healthcare provider! 
  • Unmatched potential for a variety, flexibility and career growth. 
  • The joy of teaming with people who share your passion for the care and improvement of human life.
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